Subscription & Refund Policy
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1. The free trial
New subscribers get 7 days of Plus or Pro at no cost. Neither store takes payment during the trial.
Cancel at any point before the trial ends and you are charged nothing. If you do not cancel, the subscription starts automatically when the trial ends and your store account is charged.
The trial is available once per store account.
2. Plans and renewal
Plus and Pro are each offered as a yearly plan and a monthly plan, covering the iPhone, the Mac and the Android app under one account.
Subscriptions renew automatically at the end of each period. The store charges your account within 24 hours before the period ends. Renewal continues until you cancel.
Prices shown on this website are in US dollars. The store sets the actual amount charged in your region's currency, and it may differ.
3. How to cancel
Cancelling is done through the store you bought through, not inside the app:
- On iPhone: Settings → tap your name → Subscriptions → 2Mind → Cancel Subscription.
- On Mac: App Store → your name → Account Settings → Subscriptions → Manage → 2Mind → Cancel.
- On Android: Google Play → your profile → Payments & subscriptions → Subscriptions → 2Mind → Cancel subscription.
Cancelling stops the next renewal. The plan stays active until the end of the period you have already paid for, and your entries are not deleted — the account simply returns to the free tier.
4. Refunds
Purchases go through the App Store or Google Play, so the store you bought through issues refunds — we cannot process them ourselves. On Apple, request one at reportaproblem.apple.com, or through Settings → your name → Media & Purchases → View Account → Purchase History. On Android, request one through Google Play → Payments & subscriptions → Budget & history. The store decides according to its own policy.
If a refund is refused and you believe the app is at fault, write to support@use2mind.com with what happened and your purchase date. We will look into it and, where we can, support your case with the store.
5. Right of withdrawal in the EU and UK
If you are a consumer in the EU or the UK you normally have 14 days to withdraw from a distance contract. For digital content that you access immediately, that right can lapse once delivery has begun with your agreement.
In practice, requests within 14 days are handled through the refund process of the store you bought through, described above, and the store applies the relevant consumer rules for your country.
6. Price changes
If we change the price of a plan, the store notifies existing subscribers before the change applies to them, and in the cases the store's rules require, asks for consent before renewing at the new price. You can always cancel instead.
7. Where purchases are handled
In-app purchasing is live on the Apple App Store and Google Play. Purchases on the App Store are charged to your Apple ID, and refunds follow Apple's rules; purchases on Google Play are charged to your Google account, and refunds follow Google Play's rules.
8. Contact
Subscription and billing questions: support@use2mind.com. Savaş Türkoğlu, Kalkan Mah. Nilüfer Sok 33/1 Kaş, Antalya, Türkiye.
These documents describe how 2Mind is built and operated today. They are drafted in good faith and are not legal advice.